How my service works

If you live in Bristol and your bike needs maintenance or repair, iLovesMyBike offers you the convenience of *Home-Collection, overcoming the problem of you having to take your bike to a Local Bike Shop.

*Home-Collection (Fee £15.00) is only available for eligible Bristol Postcodes: BS1, BS2, BS3, BS5, BS6, BS7 or BS8.

Step 1. Send me a message on WhatsApp and please remember to share your Name, *Postcode, and the brand/model/age of your bike? 

Decide if you want to book a Home Collection, or if you'd prefer to drop-off your bike at my address. (Both options are only avalable by prior appointment). 

Step 2. I will call you to discuss all your servicing or repair needs and requirements and to book a Home Collection or schedule a bike drop-off appointment.

Step 3. Once you’ve paid the £15.00 Home Collection fee and on the day and time we agreed, I will collect your bike or alternatively will be available at iLovesMyBike HQ to receive your bike when you drop it off. I can advise on the right service level needed, based on my visual assessment of your bike and any guidance from you.

Note: A quotation is an agreed fixed price. an estimate is the approximate price that may change. 

Step 4. If you require a written quotation for labour and new parts that need to be fitted during your Service period, I can offer you a detailed pre-service Prologue Health Check on your bike for your peace of mind.

Step 5. Once your Service period begins, I believe in keeping you informed every step of the way. Should I need to special-order any parts, or if the work is likely to cost more than expected, I will contact you to confirm you are happy to proceed?

Step 6. Once your Service period is complete, you will be sent a final invoice for the cost of the service and any parts used. This will include an optional £15.00 fee for re-delivery, or if you'd prefer, you can collect your bike.  (Both options only by appointment)

Click the Chat on WhatsApp button (below) and let me know how I can help you?

Hire iLovesMyBike - if YOU love YOUR bike?