How my service works

Your 6 step guide to making a booking with iLovesMyBike...

If you live in Bristol and your bike needs maintenance or repair, iLovesMyBike offers you the convenience of *Home-Collection, overcoming the problem of you having to take your bike to a Local Bike Shop.

*Home-Collection (Fee £15.00) is only available for eligible Bristol Postcodes: BS1, BS2, BS3, BS5, BS6, BS7 or BS8.


Step 1. Send me a message on WhatsApp and please remember to share your Name, *Postcode, and the brand/model/age of your bike? 

Decide if you want to book a Home Collection, or if you'd prefer to drop-off your bike at my address. (Both options are only avalable by prior appointment). 


Step 2. I will phone you to discuss your servicing requirements and to book either a Home Collection (expect a pre-invoice for £15.00) or to schedule a bike drop-off appointment at iLovesMyBike HQ in BS6.


Step 3. On the day and time we agreed, I will collect your bike or alternatively will be available at iLovesMyBike HQ to receive your bike when you drop it off

I will advise on the right service level needed, based on an initial assessment of your bike and any guidance from you.

Note: A quotation is an agreed fixed price. an estimate is the approximate price that may change. 


Step 4. If you require a written quotation for labour and new parts that need to be fitted during your Service period, I can offer you a detailed pre-service Prologue Health Check on your bike for your peace of mind.


Step 5. Once your Service period begins, I believe in keeping you informed every step of the way. Should I need to special-order any parts, or if the work is likely to cost more than expected, I will contact you to confirm you are happy to proceed?


Step 6. Once your Service period is complete, you will be sent a final invoice for the cost of the service and any parts used. This will include an optional £15.00 fee for re-delivery, or if you'd prefer, you can collect your bike.  (Both options only by appointment)


Click the Chat on WhatsApp button (below) and let me know how I can help you?

Hire iLovesMyBike - if YOU love YOUR bike?

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If you connect with me through WhatsApp, we can more easily exchange information about your bike service, during the service period. If you don't already use this App, please contact me using the details below.